Troubleshooting

No Lights On Your Keypad & Blower Is Not Turning On?
Thank you for contacting Jetta!  We are happy to help. Please see the troubleshooting steps below.  1. Test your outlet to the blower. Is it working...
Thu, 21 Nov, 2024 at 5:14 PM
Programming Your Blue Control Box for Different Blower Operations
Thank you for contacting Jetta!  We are happy to help. Below are step-by-step instructions. This is to reset the control box to be reprogrammed.  ...
Thu, 21 Nov, 2024 at 5:15 PM
Programming Your Floating Remote
Thank you for contacting Jetta!  We are happy to help. Below are step-by-step instructions. Hold the remote close to the blue plug-in control box. De...
Thu, 21 Nov, 2024 at 5:15 PM
Pump is Humming but No Water is Circulating?
Thank you for contacting Jetta!  We are happy to help. We kindly request that you attempt the below troubleshooting steps  -  Servicing a Stuck Pump...
Thu, 21 Nov, 2024 at 5:17 PM
Pump Not Turning Off?
Thank you for contacting Jetta!  We are happy to help. We kindly request that you confirm the below:  Has this been an issue since installation, or ha...
Thu, 21 Nov, 2024 at 5:33 PM
Pump Not Turning On?
Thank you for contacting Jetta!  We are happy to help. Please try the troubleshooting steps below.  Test the outlet your pump is plugged into by plug...
Thu, 21 Nov, 2024 at 5:32 PM
Replacing an Air Button?
Thank you for contacting Jetta!  We are happy to help.  Please see the attached PDF with in-depth instructions on replacing your air button.  Fo...
Thu, 21 Nov, 2024 at 5:19 PM
Troubleshooting a Jetta Toe Tap Drain on Drop-In or Skirted units.
Thank you for contacting Jetta!  We are happy to help.   Jetta's Toe Tap drains for our drop-in and skirted units have an adjustment screw. To f...
Fri, 22 Nov, 2024 at 4:15 PM
Using Your Air Floating Remote
Thank you for contacting Jetta! Our floating remote has three standard buttons, a power button, an up arrow, and a down arrow. -The power button is...
Thu, 21 Nov, 2024 at 5:21 PM
Walk In Tub Door Seal.
Thank you for contacting Jetta!  We are happy to help. Detailed below are the troubleshooting steps to test your walk-in tubs door seal:  Testing th...
Thu, 21 Nov, 2024 at 5:22 PM