Thank you for contacting Jetta!
We are here to assist you. Follow the steps below to address the issue of missing products effectively:
Step 1: Verify your delivery team documented the item as missing on the Delivery Manifest/Cover Sheet.
Step 2: Email Jetta Warranty at warranty@jettacorp.com with the information below.
• Attach a copy or image of the manifest/cover sheet showing the missing product notation.
• The missing product's item number.
• The original purchase order (PO) number.
• The lot number, if available.
What Happens Next?
The Jetta warranty team will review your email and respond with the next steps to resolve the issue. If you have further questions, don't hesitate to get in touch with Jetta for additional support.
We appreciate your patience and look forward to assisting you!
