Thank you for contacting Jetta! 


We are happy to help! Please try these troubleshooting steps:

  • Plug the box into the outlet – If plugged in for more than 20 seconds before the mode change, you will need to unplug and then replug it back in.
  • Push and hold the red button until it flashes 3 times.
  • It will flash one, then one-two, then one-two-three.


For additional support, please contact warranty@jettacorp.com. 


Thank you for choosing Jetta!